Privacy Policy
Effective Date: 10 June, 2025
Last Updated: 11 June, 2025
VibeChart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, services, and platform (collectively, the "Service").
By using VibeChart, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
Account Information: Name, email address, password, and other details you provide during sign-up or when contacting us.
Uploaded Content: Text, files, links, and other data you submit to generate charts.
Payment Details: If you purchase a paid plan, we collect billing information via our secure payment processor (we do not store payment card information directly).
b. Automatically Collected Information
Usage Data: Information about how you interact with the Service (e.g., pages visited, charts generated, features used).
Device & Technical Info: IP address, browser type, device ID, operating system, and general location data (e.g., city or region).
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience, provide analytics, and store preferences.
2. How We Use Your Information
We use your information to:
Provide and operate the VibeChart Service.
Generate charts based on your input.
Improve and personalize our features and functionality.
Send account-related communications (e.g., confirmations, security notices).
Respond to support requests and user inquiries.
Process billing and manage subscriptions.
Monitor and prevent fraudulent or abusive activity.
We do not use your uploaded data (text/files/links) for model training or share it for advertising purposes.
3. How We Share Your Information
We do not sell your personal information. We may share data only as follows:
Service Providers: With trusted vendors who help us operate the Service (e.g., cloud hosting, analytics, payment processing), under strict confidentiality agreements.
Legal Requirements: If required by law or to respond to valid legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
4. Data Retention
We retain your personal data only as long as necessary to provide the Service and fulfill the purposes outlined in this policy. Uploaded content (e.g., text or files) may be stored temporarily and deleted periodically unless required for billing history, debugging, or legal compliance.
You may request deletion of your account and associated data at any time by contacting us at hello@vibechart.ai.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
Access your data.
Correct inaccurate or outdated data.
Delete your personal information.
Object to certain uses or processing.
Withdraw Consent if processing is based on consent.
To exercise any of these rights, email us at hello@vibechart.ai.
6. Security
We use industry-standard security measures to protect your data, including encryption in transit, secure access controls, and regular security monitoring. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Third-Party Services
Our Service may contain links or integrations with third-party websites or tools. Their privacy practices are governed by their own policies, not ours. Please review them independently.
8. Children's Privacy
VibeChart is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.
9. International Users
If you are accessing VibeChart from outside the country where our servers are located, be aware that your data may be transferred, processed, and stored in jurisdictions with different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy periodically. If we make material changes, we will notify you via email or the Service. Continued use after changes indicates acceptance.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, you can reach us at: hello@vibechart.ai
VibeChart © 2025. All rights reserved.